Our Sustainable and Responsible Banking Strategy

We want to be responsible and ethical in everything we do. We aim to reflect our values through the everyday decisions we make and our long-term goals.
Our strategy is focused on the topics that are most important to our customers and communities. We recognise that we have an important role to play in addressing financial crime and inclusion and broader social issues.
    We want to grow sustainably and make a positive impact. Through our programmes and operations, we aim to drive effective change.


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    We want to create a workplace that attracts and rewards the most talented people. Our culture promotes diversity, inclusion and well-being.


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    Creating a thriving workplace
    We want to support our communities in the best way. We do this through our partnerships and Financial Inclusion strategy.


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    Climate change is one of the biggest challenges facing society. This is why it is included in our strategy. We aim to reduce our carbon emissions and help other businesses to do so too.


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    We’re determined to uphold the highest moral standards in everything we do. We promote human rights and ethical corporate culture.


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