Our sustainability strategy
With our sustainability approach we seek to be a responsible, ethical business across all our activities. Our values should be reflected in everything we do, from the everyday decisions we take to our long-term plans and goals.
Our strategy is focused on five pillars, covering the social and environmental topics which are most important to our customers, shareholders, people and communities, and where we can have a real impact. We recognise that financial institutions have an important role to play in addressing challenges such as financial crime and financial inclusion, as well as broader systemic issues including the effect that technological change and climate change are having on our lives, our communities and our planet.