The cookies we use

Essential Cookies

Essential cookies: These cookies are essential for the running of our website and Online Banking.

They cannot be disabled for the following reasons:

  • they allow us to remember your cookie preferences;
  • they allow us to operate Online Banking; and
  • they allow us to see if something isn't working properly, so we can fix it quickly.

The table below details the experience and insight cookies that we use and how you can manage them.

    Source

    Name

    Description

    Cookie consent management

    OptanonConsent

    Used to show cookie consent and remember your choices about cookies on this website. Where you’ve previously indicated a preference, it will be stored in this cookie so the site remembers it when you come back.

    YouTube

    YSC
    VISITOR_INFO1_LIVE

    Lets you watch helpful videos on our webpages.

    Experience and Insight

    Experience and insight cookies: These cookies help us to make sure you have the best possible experience on our website:

    • they help us to make the website easier to use and help you find what you need more easily;
    • they help us to test and improve the content you see; and
    • we can understand if you found out about our products and services through a price comparison website.

    The table below details the experience and insight cookies that we use and how you can manage them.

      Cookie

      Type

      Purpose

      Google

      _gid   
      _ga   
      _gat_UA-129812015-1

      Measures website performance and tracks customer behaviour to improve your ongoing customer experience.

      Microsoft Clarity

      _clck  
      _clsk  
      CLID  
      ANONCHK  
      MR  
      MUID  
      SM

      Helps us to understand how users interact with our website to improve your ongoing customer experience.

      Deleting and controlling cookies in my browser

      Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.

      Find out how to manage cookies on popular browsers:

      To find information relating to other browsers, visit the browser developer's website. To opt out of being tracked by Google Analytics across all websites, visit http://tools.google.com/dlpage/gaoptout.